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How do I get a refund?

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Gayle Haack shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

125 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I was charged $52.74 from my account for a charge using the Wordscape game. I want this charge taken off immediately.

  • Kush vallabh commented  ·   ·  Flag as inappropriate

    my child made $49.99 worth of unauthorized payments. please refund the money or I'll dispute it with my bank.

  • Jacquelyn wells commented  ·   ·  Flag as inappropriate

    49.99 dollars deducted from my account,I did not authorize,second time this has happened. I did not click either one. This keeps happening in Wordscapes !! Need refund right away!! Thank you

  • Kitty commented  ·   ·  Flag as inappropriate

    I’m being charged for purchasing a pack of bees on May 27th and I didn’t purchase them. Please refund $9.99. Thank you.

  • Maglou commented  ·   ·  Flag as inappropriate

    Won tournament and then charged $49.99 for points I did not need, want or authorize! HAVING A HORRIBLE TIME GETTING A REFUND AND THE POINTS REMOVED!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I paid $4.99 to continue game. I had achieved a very high score and now I've had to startvat level one. Refund, plead

  • Rafaella Gabales commented  ·   ·  Flag as inappropriate

    Hi i have wordscapes but have not allowed any purchasing of coins and peoplefun have taken money from my account on 2 occasions now. I have print screens of these transactions but i have not properly played the game in a while and need to know why money keeps automatically being taken from me. I will delete the game as soon as i am able to settle this dispute but i would like a refund as i have not allowed permission for these transactions to occur. I am happy to contact to whoever i need to to further dispute this

  • Anonymous commented  ·   ·  Flag as inappropriate

    I didn't push the final acceptance button. It is still pending. I also removed my card information immediately

  • Anonymous commented  ·   ·  Flag as inappropriate

    I did not mean to purchase a pack of bees. I thought it was only 200 points and not 9.99. Please refund.

  • Anonymous commented  ·   ·  Flag as inappropriate

    My kids just accidentally made a purchase in the Wordscapes app for $49.99. How do I get that refunded? Thanks.

  • Debbie commented  ·   ·  Flag as inappropriate

    There's not enough money in my account for this purchase they will chaege me $35 please refund

  • Anonymous commented  ·   ·  Flag as inappropriate

    I somehow managed to accidentally make a $24.99 purchase that I didn’t want. I think it’s too easy to go to the purchase screen and make selections on accident. Please refund that purchase.

  • Brenda Lee commented  ·   ·  Flag as inappropriate

    I want a refund from word escape I purchase 0.99thats what I got ..not a package of $9.99.... Thank you very much

  • Nana commented  ·   ·  Flag as inappropriate

    I was playing Wordscapes and approx 350 coins disappeared!!!

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