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How do I get a refund?

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    Gayle Haack shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    61 comments

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      • Frances Glass commented  ·   ·  Flag as inappropriate

        I also want a refund for not hitting purchase on purpose. It is a very slight of hand you have going.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Accidentally hit acceptance button for extra game time I DO NOT WANT. Please delete and reimburse my account.

      • Dar commented  ·   ·  Flag as inappropriate

        Refund I was trying to close a window and it charged me

      • Lynn commented  ·   ·  Flag as inappropriate

        The purchase box popped up and I accidentally hit it. I want a refund. As soon as possible PLEASE.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I accidentally purchased coins worth Rs259. I’d like an immediate refund. Thank you

      • Miriam Hocker commented  ·   ·  Flag as inappropriate

        I was also charged for a purchase that I didn’t do. It seems odd that many other people are experiencing this same problem. I have contacted Apple but they won’t do refund. I will be contacting bank and filing request for refund

      • Andrea commented  ·   ·  Flag as inappropriate

        The purchase box popped up and I accidentally hit it. I want a refund. As soon as possible please.

      • S2ledesm commented  ·   ·  Flag as inappropriate

        Hi I accidentally made a purchase by accident and I am requesting a refund. Any help would be appreciated thanks

      • Anonymous commented  ·   ·  Flag as inappropriate

        Somehow I unintentionally “ordered” the ultimate package. Please refund! I will not play until the refund is processed, thx.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I am falling asleep during play and have ordered three packages in two days. Two 25 and 1 50. I do not want these and can suspend play until refunded and game adjusted

      • Robert Bright commented  ·   ·  Flag as inappropriate

        I sat my phone down to answer the door and my 3 yr old grandson orders a $25.00 package please reverse and refund I will not play till it’s done

      • anonymous commented  ·   ·  Flag as inappropriate

        somehow I accidentally purchased the ultimate package and was charged 49.99. request refund

      • Laura Millison commented  ·   ·  Flag as inappropriate

        will you please refund the $2.99 i spent to remove ads? i got a new phone and reinstalled the game but didn't realize my account was connected to Facebook. long story short, i paid to remove the ads twice, once when i first installed the game last year and once again within the last few days.

      • Brendansoma commented  ·   ·  Flag as inappropriate

        Please refund me. I didn’t see a purchase amount when I downloaded app, which I thought was free!

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