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lost my coins

i had more than 1800 coins restore them

432 votes

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jan shared this idea · Nov 25, 2018 · Flag idea as inappropriate… · Admin →

completed ·

AdminKenny (Customer Support Director, or Executive, Peoplefun) responded · May 13, 2019

Sorry that you had an issue. We can help any lost coins or levels. Players just need to make sure that they are running the most recent version of the game send us a support ticket. We will help you restore any progress.

141 comments

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Mary Ratcliffe commented · July 20, 2019 5:40 AM · Flag as inappropriate

I lost 8163 coins when I transferred to a new phone. The levels transferred over but not coins. Not happy Jan.
Laterika Mckinnie commented · July 16, 2019 4:20 PM · Flag as inappropriate

I bought coins. They charged my card, but I didn't receive the coins
René A Wells commented · July 8, 2019 12:10 PM · Flag as inappropriate

had to uninstall, l9st all my coins please fix this!!
Paulo Gomes commented · July 8, 2019 4:43 AM · Flag as inappropriate

I changed phone and logged on using FB, I am on the right level but lost all my coins, over 6300.. Can I have my coins back please?
Anonymous commented · July 4, 2019 2:49 PM · Flag as inappropriate

I only one
Fidelma Muraska commented · June 24, 2019 9:53 AM · Flag as inappropriate

I have paid for coins on two occasions but did not receive them
Tim Kane commented · June 13, 2019 9:43 AM · Flag as inappropriate

I am running on the most recent version and the update and transferring phones wiped all of my coins clean. Not only that, but I paid to get rid of the ads and it's not letting me restore my purchase.
Agnus commented · June 12, 2019 6:32 PM · Flag as inappropriate

Updated and lost my ~2000 coins and also the ad-free status I paid for. Also lost my status.
Linda Cirrincione commented · June 9, 2019 1:42 AM · Flag as inappropriate

I had 6,800 coins and lost them when I got a new phone. It shows I’m still at an advanced level but only 200 coins
Anonymous commented · June 4, 2019 2:36 PM · Flag as inappropriate

I accidently deleted wordscapes today, is it possible for me to restore to where I left off?
Anonymous commented · May 27, 2019 5:59 PM · Flag as inappropriate

I loss my coin when I playing sweet road why and what is keys for
Alan Voorhees commented · May 9, 2019 2:47 PM · Flag as inappropriate

I lost 10p0 coins today while my tablet was not in use. Please restore them.
aro commented · May 6, 2019 6:53 AM · Flag as inappropriate

10366 coins on old phone - level migrated but coins didn't. help!
Sarah Wersal commented · May 5, 2019 11:44 AM · Flag as inappropriate

I need my coins and progress restored after having to delete and reinstall the app.
Clare Madderson commented · May 5, 2019 12:02 AM · Flag as inappropriate

Had to reinstalled app and lost 3200 coins even though I'm on same level
Anonymous commented · May 3, 2019 6:09 AM · Flag as inappropriate

Is there anyway to restore lost levels?
Lanette Nukuto Zepeda commented · May 2, 2019 7:54 PM · Flag as inappropriate

I had a thousand coins removed from my account. I didn’t spend them so what happened? Please restore.
Brenda Washington commented · April 29, 2019 4:27 PM · Flag as inappropriate

also a new phone and everything forward over excerpt my bonus comes. up set over this list because I had over 1200 cones.
JenMac commented · April 29, 2019 4:12 PM · Flag as inappropriate

Roy Renolds - how did you retrieve levelS?
tom commented · April 28, 2019 3:00 PM · Flag as inappropriate

I lost over a thousand coins today my accidentally touching the icons

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