lost my coins
i had more than 1800 coins restore them
jan
shared this idea
Sorry that you had an issue. We can help any lost coins or levels. Players just need to make sure that they are running the most recent version of the game send us a support ticket. We will help you restore any progress.
153 comments
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Anonymous
commented
I lost my coins twice because of buttons too close and sensitive. I lost 400 again just now while on level 691. Also the adds have changed and some take over a minute to download before you can exit from them. I enjoy this game. Best word game I have played.
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D
commented
Ok me again. I’m on level 2360. Not a newbie lol. Lots also all my need and other stuff. Again, done.
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D
commented
Lost thousands of coins. Coincidentally my brother pointed out earlier today the game is boring and uses the same words. Good point, plus a weird turn with the coins. I’m done.
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Anonymous
commented
I’m on level 57 and have never been able to use points. The points always disappear. What’s the point of them?
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Gabriel
commented
Same
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Robin Baer
commented
Same here! New phone purchased and lost over 7000 coins!
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Anonymous
commented
I lost a lot of coins when I got my new phone. Why? I
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Anonymous
commented
Lost 1000 coins when I switched to a newer phone. I just won them yesterday 😐
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Anonymous
commented
I purchased 2 $12.99 coins and they were not added into my game
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Madeline LaPensée
commented
I lost 4000 coins when I had to restart my phone. I had also purchased the no ads version and it hasn't transferred! My levels are still here though
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Anonymous
commented
I had just gotten 400 points and they disappeared after solving a daily puzzle and 1 on my current level with out buying anything.
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Cinders
commented
L’ost about 9,000 coins. 23 hints i Purchased today And all m’y levels . Please restore
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Mary Ratcliffe
commented
I lost 8163 coins when I transferred to a new phone. The levels transferred over but not coins. Not happy Jan.
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Laterika Mckinnie
commented
I bought coins. They charged my card, but I didn't receive the coins
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René A Wells
commented
had to uninstall, l9st all my coins please fix this!!
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Paulo Gomes
commented
I changed phone and logged on using FB, I am on the right level but lost all my coins, over 6300.. Can I have my coins back please?
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Anonymous
commented
I only one
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Fidelma Muraska commented
I have paid for coins on two occasions but did not receive them
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Tim Kane
commented
I am running on the most recent version and the update and transferring phones wiped all of my coins clean. Not only that, but I paid to get rid of the ads and it's not letting me restore my purchase.
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Agnus
commented
Updated and lost my ~2000 coins and also the ad-free status I paid for. Also lost my status.