lost my coins
i had more than 1800 coins restore them
jan
shared this idea
Sorry that you had an issue. We can help any lost coins or levels. Players just need to make sure that they are running the most recent version of the game send us a support ticket. We will help you restore any progress.
295 comments
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Nancy
commented
I got a new Kindle and lost all the coins I purchased. I had 139,002 coins on my old Kindle. Now I have 8,956 coins. Please fix this!!! I also had 20 plus rockets that I lost.
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Anonymous
commented
I lost almost 2,000 coins. No reason for it. Please restore.
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Buck
commented
My phone died. Reloaded the game and synced it with Facebook. My previous level was restored, but all my coins, bullseyes, and rockets are gone. How do I fix this?
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Memaw
commented
My old Kindle drowned, so this is a new one. I had purchased coins recently and had worked my way up to a high level. I don't want to start over. Can I get my coins and level back on this new Kindle?
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Anonymous
commented
It would be nice if the developers or support respond here.
I like many others here had to switch phones.
I did use Facebook to Sync.- Recovered my Level
- Lost my 30000 Coins and my Tournament position.
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Anonymous
commented
I have just swooped my old kindle to a new fire 10 and all money and position on table has gone. It has returned me back to the start
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Sheryl L Casey
commented
I assume I have the latest update to my Wordscapes. I just lost approx. 648? coins!?? Where did they go? I went to add my 25 coins to level up and I was down to 100? Not happy!
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Anonymous
commented
I just completed the last of the daily games and got my 500 coins. They loaded but my original coin count was over 1000 and now is gone. What's up? Please restore. If you suggest deleting app and reloading, will I have everything back, including previous 3 quarters of crowns? Please advise as this is my best app ever!
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Anonymous
commented
I went on holidays and when I returned I am missing about 30,0000 coins.
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Anonymous
commented
I opened my wordscapes to find all is lost. I am the leader of cutie petuties , Team Canada, known as potatoegran. I had brilliance of about 967328. All is gone and I am now starting at level one. How do I get it back?
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Anonymous
commented
I had over 1500 coins and when I played a video to earn more they all disappeared except for the 25 I earned watching the video. I see it has happened to others. I may have to find a new game. Sad.
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Frances St Pierre
commented
I lost my coins. I upgraded to a newer bigger kindle. I had 3434 and now it is below 1000
I also lost my crown that had flowers. I had 210 in the summer season. Please help. Thank you
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Anonymous
commented
I lost all my progress an coins. The game went back to the beginning twice in one week
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em
commented
Just updated the app now won’t open. Don’t want to delete the app to fix. Are you putting out an update to fix the last update? With all the comments I see since 7/1/20, looks like everyone is having issues with the update
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Annabel
commented
I just won 2000 coins in a tournament, they were added and then now the 2000 are gone like I never won them.
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Anonymous
commented
What happened to my 700000+ coins? It's some monthly version now
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Anonymous
commented
I just got a new phone, and my coins did not transer. I have 5807 coins on my old phone, and my new one has only 920. Please help me solve this.
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Anonymous
commented
I had approx 280000 coins when i switched phones. I am on level 14910 and brilliance 676,189. How do i get my coins back? I was also competing in a tournament and it is not popping up on my phone. How do I get my coins back and rejoin the individual tournament? Besides losing coins, I lost the rockets and bulls eyes that I had accumulated. The individual tournament finally popped up but starting at -0-. My crown level was lost. How do I get this fixed?
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Anonymous
commented
I got a new phone, logged in and my coins were gone?? How do I get them back?
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Carolyn Ivy
commented
I had over 3000 coins & now they're all gone. WTH?