lost my coins
i had more than 1800 coins restore them
jan
shared this idea
Sorry that you had an issue. We can help any lost coins or levels. Players just need to make sure that they are running the most recent version of the game send us a support ticket. We will help you restore any progress.
264 comments
-
Matthew Amiri
commented
I had over 31,000 coins. In the last update, the total number of coins that used to be shown on the bottom right side of the screen were moved up to the top right side of the screen & now I can’t use them. When I touch them, in to the buy more coin screen!
Help is appreciated. Thanks -
Anonymous
commented
Lost my coins not amused
-
TA
commented
Has anyone managed to get their levels and or coins back? As I've messaged so many times as if there is nobody on support?
Please could u respond or give my levels and 170000 coins back???? -
Kjp1
commented
I lost 500 coins i won on last week's tournament!
-
TA
commented
Please restore my 17000 coins and progress to mastery level. Have emailed so many times. My brilliance score and my daily images need restoring too. Thanks
-
John Young
commented
I am earning coins completing surveys and they are disappearing before being credited to my playing account. Lost 940 last night.
-
Mike MacDonald
commented
I will spam it until It is resolved
-
Mike MacDonald
commented
17000 coins gone now. wth fix it please
-
Trinitydogs
commented
I lost 2273 coins. Your customer support worker Sarah has not fixed my problem. She just quit responding to my emails.
-
Veronica
commented
I want my wordstacks points retrieved
-
Jay
commented
I had over 45K worth of coins maybe more that I never touched I switched phones and I'm on the same level but my coins are gone. I would love them back. Thanks
-
SassiiAyvah
commented
I changed phones and lost my coins, I had approximately 10,000+ coins, this game updated my level but stole my coins
-
Anonymous
commented
Yea I had to reinstall the game due to major lag and lost over 26k coins. :/
-
Carol E Stoddard
commented
I recently bought points on Crosswords with Friends. Then it would not let me login due to an error. I finally signed in through Facebook but my points are gone. How do I get them back
-
Brian Wilson
commented
I was billed for twice for coins but received only one request
-
Patricia Thorne
commented
Have had a support ticket in since beginning of October. Still not resolved and now no one is even responding to my emails asking for a status. Bye bye to over 21000 coins I guess. Can't wait to rate this game 🤔
-
Anonymous
commented
I just changed phones and lost my coins.
Could you get them back for me?
Thanks!
I had over 20000
-
Anonymous
commented
I had almost 15000 couns. I opened the app to play and had 99 couns!!!! What the hell wordscapes what did you do with my coins. I'll quit if I dont get them.back
-
Alison Ness
commented
For the past week or so my coins have been gone! I had 115 coins I had just purchased and they have disappeared. I attempted to buy more and I received an error message that my payment could not be processed, but then I received a receipt from Apple saying I bought them, yet no coins show up when I open and play the game. I have played the game and earned coins by winning rounds and those do not show up either. I have 0 coins no matter what I do. I tried logging out and back in and no change. All updates have been installed on my phone. I cannot find any links or contact info for customer service. I receive an error when I click on “help” too. Any idea what is causing this issue and how to get someone to fix it??
-
Nancy Wade
commented
What is a support ticket