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lost my coins

i had more than 1800 coins restore them

477 votes
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  • Nancy Wade commented  ·   ·  Flag as inappropriate

    I had over 2000 points and suddenly they are gone,also when I complete a puzzle or finish a series , I don't rec any cons or points.

  • Laura commented  ·   ·  Flag as inappropriate

    I just lost 1000 points when I accidentally hit the coin cart. How can I get my coins back?

  • Eileen Taylor commented  ·   ·  Flag as inappropriate

    Suddenly my points have been moved to coins and I can’t access them without buying more! If this is true.... I’m DONE!

  • Jane Brendler Buchi commented  ·   ·  Flag as inappropriate

    I reached out to customer support and within 24 hours I received a response and my coins were restored. Very responsive customer support. Thank you!

  • Jane Brendler Buchi commented  ·   ·  Flag as inappropriate

    I've just gotten a new phone and, while I connected through Facebook, and I got back to the same level I was on, all my coins are gone. I had 9500 coins on my old phone and none of them carried over. Apparently, I've earned 1122 coins since I got my new phone, but I would like my 9500 coins back from my old phone. WTF.

  • Darla Kennedy commented  ·   ·  Flag as inappropriate

    I have bought two packages 4999 and peace they go to my phone spin once or twice and they disappear I want my money or my coins you choose

  • Dave commented  ·   ·  Flag as inappropriate

    Had over 24000 coins and reached level 5200. No more levels. Waited several days, but nothing. Finally signed up with Facebook because that's how I could keep all my achievements. Reinstalled and kept everything but coins. Can play new levels, but no coins. Where are my coins and how do I get them back?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I purchased no ads and coins I was on a high level. The game disappeared in the last few weeks, how can I restore my game?

  • Chip Thurston commented  ·   ·  Flag as inappropriate

    Same here,upgraded to a new phone everything transferred over now I have only have like 1120 coins.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I woke up this morning and had lost 800 points. In order to talk with someone you have to pay money?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I lost my coins twice because of buttons too close and sensitive. I lost 400 again just now while on level 691. Also the adds have changed and some take over a minute to download before you can exit from them. I enjoy this game. Best word game I have played.

  • D commented  ·   ·  Flag as inappropriate

    Ok me again. I’m on level 2360. Not a newbie lol. Lots also all my need and other stuff. Again, done.

  • D commented  ·   ·  Flag as inappropriate

    Lost thousands of coins. Coincidentally my brother pointed out earlier today the game is boring and uses the same words. Good point, plus a weird turn with the coins. I’m done.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I’m on level 57 and have never been able to use points. The points always disappear. What’s the point of them?

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