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How do I get my money back I purchased coins my accident I don’t want any coins

How do I get my money back I purchased coins my accident I don’t want any coins

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Anthony shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

If someone makes an accidental purchase. Players can use the link at the bottom of their email receipts from the app store to request a refund. They email will be sent to the email address that players use to login to the app store. On occasion the email receipt may get filtered to a junk mail folder or spam folder. Those folders should also be checked.

165 comments

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  • PAUL KARANFILIAN commented  ·   ·  Flag as inappropriate

    A few days ago I accidentally purchased Coins- And rewards when I was playing wordscapes. My iPhone slipped in my hand and I hit the wrong button, charging my PayPal account $26.65. I had no intention of making this purchase, it was done completely by accident. I sent an email to Word scapes about this accidental purchase. From what they had recommended I contacted PayPal and set up a inquiry claim to reverse this charge of $26.65. My name is PAUL KARANFILIAN. My phone number on my iPhone is 201-562-5765. My email account is pkaranfilian@yahoo.com. I’m sending this email to help With the reversal of the charge of $26.65 to my PayPal account. So when PayPal contacts Wordscapes to refute this charge I wanted to be clear that it was done by accident so it can be credited to my account without a problem. I have not used the app for Wordscapes since I made that accidentally purchased. So all of the credits for the coins And rewards are still on the app, and could be taken back after I get the credit. I will not use the app until I receive the credit, so no Coins- will be used which might Negate the crediting of $26.65 to my PayPal account. If there something else I need to do please call me or email me. Thank you very much for helping me resolve this matter. Sincerely Paul KARANFILIAN.

  • User commented  ·   ·  Flag as inappropriate

    I wanted to purchase "Remove Ads" option, but as soon as I tapped it, it moved all the way up and instead I ended up tapping on another option to purchase tokens. Since the price is the same I did not notice the change.

  • Steve Liu commented  ·   ·  Flag as inappropriate

    I have followed your instruction in app store to request for a refund in 72 hours but immediately got a message saying the refund is not qualified.

  • Sherri Huffer commented  ·   ·  Flag as inappropriate

    I don’t know how to do it this is the 2nd time it purchased points without me I need help to get my money back please.

  • Mike commented  ·   ·  Flag as inappropriate

    I accidentally purchased coins for $49.99 and do not want this. How do I get this reversed

  • Anonymous commented  ·   ·  Flag as inappropriate

    I was Billed 3xs for one purchase but iTunes won’t refund my money and or stop payment on it. Can I at Least get the 9.99 purchase through the app and or get refunded? I only Purchased the 5.99 package & this is absolute BS that I cant Get a response from ANYONE.

  • Thomas Kozar commented  ·   ·  Flag as inappropriate

    i still have not received an answer as to why I was charged $49.99 on an accidental purchase that was made 03/03/2019.

  • Larry commented  ·   ·  Flag as inappropriate

    I also had coins purchased that I did not order. Please refund my money. MSGSD2YGWB

    Larry Blowers

  • Anonymous commented  ·   ·  Flag as inappropriate

    Accidently bought coins... Do not want them. Please refund my money.
    Thank you

  • Anonymous commented  ·   ·  Flag as inappropriate

    Pls refund my money, it happened accidentally. Take back all points and refund ASAP thx

  • Mj commented  ·   ·  Flag as inappropriate

    I contacted Apple support, they reviewed my case and said refund will be issued. Once refund is received, I will be deleting this from my phone.

    It is a true scam!!!

  • Mj commented  ·   ·  Flag as inappropriate

    How do I get a refund when I did not want to add coins and a Purchased went through for $49??
    What did everyone else do to get a refund?

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