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How do I get my money back I purchased coins my accident I don’t want any coins

How do I get my money back I purchased coins my accident I don’t want any coins

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    Anthony shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  AdminKenny (Admin, Peoplefun) responded  · 

    If someone makes an accidental purchase. Players can use the link at the bottom of their email receipts from the app store to request a refund. They email will be sent to the email address that players use to login to the app store. On occasion the email receipt may get filtered to a junk mail folder or spam folder. Those folders should also be checked.

    158 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        I was Billed 3xs for one purchase but iTunes won’t refund my money and or stop payment on it. Can I at Least get the 9.99 purchase through the app and or get refunded? I only Purchased the 5.99 package & this is absolute BS that I cant Get a response from ANYONE.

      • Thomas Kozar commented  ·   ·  Flag as inappropriate

        i still have not received an answer as to why I was charged $49.99 on an accidental purchase that was made 03/03/2019.

      • Larry commented  ·   ·  Flag as inappropriate

        I also had coins purchased that I did not order. Please refund my money. MSGSD2YGWB

        Larry Blowers

      • Anonymous commented  ·   ·  Flag as inappropriate

        Accidently bought coins... Do not want them. Please refund my money.
        Thank you

      • Anonymous commented  ·   ·  Flag as inappropriate

        Pls refund my money, it happened accidentally. Take back all points and refund ASAP thx

      • Mj commented  ·   ·  Flag as inappropriate

        I contacted Apple support, they reviewed my case and said refund will be issued. Once refund is received, I will be deleting this from my phone.

        It is a true scam!!!

      • Mj commented  ·   ·  Flag as inappropriate

        How do I get a refund when I did not want to add coins and a Purchased went through for $49??
        What did everyone else do to get a refund?

      • Judie commented  ·   ·  Flag as inappropriate

        It seems that a lot of money is made by the site ‘in error’. I’ve been told on three different occasion that a purchase was completed but I did not make a purchase. From all the feedback I’ve read I believe the it is not in error; I believe it is deliberate and probably illegal. Furthermore, I do not recall providing any information that would permit access to my resources. From where are they gaining access and how do we get answers to questions?

      • Sarah commented  ·   ·  Flag as inappropriate

        Hey everyone!!!! I contacted Apple support through chat and was able to get a refund!! You have to know the order ID and your Apple ID and they may be able to help with a refund!

      • Ravindra J Shanbhag commented  ·   ·  Flag as inappropriate

        I was accidentally charged rs.3099/- from my account too. this seems to be a big problem! Please refund. I don’t want to purchase

      • Sarah commented  ·   ·  Flag as inappropriate

        Accidentally bought coins when trying to close screen . Would like a refund .

      • Lauren Reeves commented  ·   ·  Flag as inappropriate

        Same here. I tried to close a pop-up ad and next thing I know I “bought” a $49.99 bundle. I’m not playing the game again until I find out a way to get a refund.

      • Tannaz commented  ·   ·  Flag as inappropriate

        I was charged 2.99 I think for removing ads. First of all I didn’t want to do this and I clicked on this ICP to just read about it and then maybe do it , second I am still getting adds. Please refund this back
        Thank you

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