How do I get my money back I purchased coins my accident I don’t want any coins
How do I get my money back I purchased coins my accident I don’t want any coins
Anthony
shared this idea
If someone makes an accidental purchase. Players can use the link at the bottom of their email receipts from the app store to request a refund. They email will be sent to the email address that players use to login to the app store. On occasion the email receipt may get filtered to a junk mail folder or spam folder. Those folders should also be checked.
162 comments
-
Sarah
commented
Accidentally bought coins when trying to close screen . Would like a refund .
-
Jeb
commented
Please refund coin charge it was purchased by mistake
-
Lauren Reeves
commented
Same here. I tried to close a pop-up ad and next thing I know I “bought” a $49.99 bundle. I’m not playing the game again until I find out a way to get a refund.
-
Tannaz
commented
I was charged 2.99 I think for removing ads. First of all I didn’t want to do this and I clicked on this ICP to just read about it and then maybe do it , second I am still getting adds. Please refund this back
Thank you -
Rona Chacon
commented
I purchased no answer I think it was supposed to be charged something like 2.99or 3.99 very very cheap but I was charged 29.99 Couldn’t figure out how to get my refund back and the app got stuck and won’t work so I unloaded it tried loading again and it still didn’t work so I reloaded it in today and the ads are worse than ever I want my money back
The game is fun but the service department and everything else is horrible
-
Kris Clark
commented
I was accidentally charged $49 to my account too. Wow, this seems to be a big problem! Please refund. I cannot afford this purchase!
-
Anonymous
commented
I did not realise that I was being charged. There should be a question to confirm that one is agreeing to purchase. Please could you refund anything charged as this would have been done in error.
-
Ben
commented
Happened to me too. Took phone out of my pocket to find I was mid purchase. Hit the home button to close and was charged $50. Please refund.
-
Jen
commented
I want my money back for coins I didn’t mean to buy. I looked down and my phone said “you’re all set” I had no idea what I had bought
-
Anonymous
commented
How do you put a block on purchases for this game? My 80 year old grandmother keeps making purchases by mistake. Please explain.
-
Marilyn
commented
Erroneous charges to customers
-
Marilyn
commented
This game is awful. The quickly charge the user and do not give the user a chance to delete the transactions. Help
-
Marilyn
commented
I no longer live this game. How can allow this game to charge the user without giving them a chance to read and delete.
I did not know this would happened so quickly. I want my refund
-
Marilyn
commented
This just happened to me. I’m not happy. Pls credit my acct
-
estherribeiro
commented
Why is my basket so low. I had a lot more.
-
Anonymous
commented
I too was swiping and noted a successful
Purchase for 49.99. Not intended. Please refund -
Sheryl
commented
I also was switching screens when I noticed a successful purchase for $19.99. I didn’t order them nor do I want them. I complained 2 X now & was told they’re reviewing & will get back to me. I can’t believe how many others had this same problem. Also, it keeps taking my coins without me spending them. I just played 1 game NEVER asked for a hint & after game was OVER it had taken 400 coins. Not a very good fail safe game. Anyone ever get a refund?
-
Anonymous
commented
I have not purchased any coins. I have deleted this app from my electronics. Please give me a refund.
-
Don
commented
Want my money back
-
Don
commented
Have never bought coins please refund money