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How do I get my money back I purchased coins my accident I don’t want any coins

How do I get my money back I purchased coins my accident I don’t want any coins

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Anthony shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  AdminKenny (Customer Support Director, or Executive, Peoplefun) responded  · 

If someone makes an accidental purchase. Players can use the link at the bottom of their email receipts from the app store to request a refund. They email will be sent to the email address that players use to login to the app store. On occasion the email receipt may get filtered to a junk mail folder or spam folder. Those folders should also be checked.

223 comments

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  • Steve Liu commented  ·   ·  Flag as inappropriate

    I have followed your instruction in app store to request for a refund in 72 hours but immediately got a message saying the refund is not qualified.

  • Sherri Huffer commented  ·   ·  Flag as inappropriate

    I don’t know how to do it this is the 2nd time it purchased points without me I need help to get my money back please.

  • Mike commented  ·   ·  Flag as inappropriate

    I accidentally purchased coins for $49.99 and do not want this. How do I get this reversed

  • Anonymous commented  ·   ·  Flag as inappropriate

    I was Billed 3xs for one purchase but iTunes won’t refund my money and or stop payment on it. Can I at Least get the 9.99 purchase through the app and or get refunded? I only Purchased the 5.99 package & this is absolute BS that I cant Get a response from ANYONE.

  • Thomas Kozar commented  ·   ·  Flag as inappropriate

    i still have not received an answer as to why I was charged $49.99 on an accidental purchase that was made 03/03/2019.

  • Larry commented  ·   ·  Flag as inappropriate

    I also had coins purchased that I did not order. Please refund my money. MSGSD2YGWB

    Larry Blowers

  • Anonymous commented  ·   ·  Flag as inappropriate

    Pls refund my money, it happened accidentally. Take back all points and refund ASAP thx

  • Mj commented  ·   ·  Flag as inappropriate

    I contacted Apple support, they reviewed my case and said refund will be issued. Once refund is received, I will be deleting this from my phone.

    It is a true scam!!!

  • Mj commented  ·   ·  Flag as inappropriate

    How do I get a refund when I did not want to add coins and a Purchased went through for $49??
    What did everyone else do to get a refund?

  • Judie commented  ·   ·  Flag as inappropriate

    It seems that a lot of money is made by the site ‘in error’. I’ve been told on three different occasion that a purchase was completed but I did not make a purchase. From all the feedback I’ve read I believe the it is not in error; I believe it is deliberate and probably illegal. Furthermore, I do not recall providing any information that would permit access to my resources. From where are they gaining access and how do we get answers to questions?

  • Sarah commented  ·   ·  Flag as inappropriate

    Hey everyone!!!! I contacted Apple support through chat and was able to get a refund!! You have to know the order ID and your Apple ID and they may be able to help with a refund!

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