How do I get my money back I purchased coins my accident I don’t want any coins
How do I get my money back I purchased coins my accident I don’t want any coins
Anthony
shared this idea
If someone makes an accidental purchase. Players can use the link at the bottom of their email receipts from the app store to request a refund. They email will be sent to the email address that players use to login to the app store. On occasion the email receipt may get filtered to a junk mail folder or spam folder. Those folders should also be checked.
175 comments
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Anonymous
commented
Accidentally purchased a coin package. Was dozing while playing game. Have not used any of the purchase. How do I cancel this order and get money back?
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Anonymous
commented
Accidentally bought 13000 coins when I only wanted 1300. Definitely did not mean to buy $40 worth of coins. Please help!
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Anonymous
commented
Help, did not mean to purchase bees. Need refund please
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Anonymous
commented
Accidentally purchased coins I didn’t want. How do I get my money back?
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Anonymous
commented
Misunderstood how the process worked and decided to delythe game. Didn’t get to use the bees I purchased. Would like refund to my Apple account. Thank you.
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Ronan
commented
The app crashed and screen froze. inadvertently, bees got purchased for $51.99. please kindly process a refund
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Anonymous
commented
No idea what i “purchased”......did not want to purchase anything & somehow got coins & rockets!!!!! How do I get a refund????? Help!!!
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Cosmo
commented
I accidentally bought a package. I don’t even know how. I got a screenshot saying your purchase is complete, and all of this stuff populated.
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Joshua hash
commented
Thanks for your email I will get back with you
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Beck
commented
How do I get my money back.
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Hailey
commented
I want my money back asap in my bank this is bullcrap I been trying for hours an last night where to get a refund an its go here an go there well I'm going to call the better business bureau if I don't get a really person asap an my money back today I was playing an next thing I know I see a dam bee with all theses coins an things on my phone an 25.00 taking I need that money it was for bills plz or I'm calling them u have lots of people saying the same thing so something not right
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Joanne
commented
Accidentally made a purchase but my money has been refunded, however the items from the purchase are still there. I want to keep playing but the pay for items make me nervous. I also can’t access the coins I earned to purchase a letter because when I try the screen with all the items to purchase comes up. If you have to clear everything off and let me start with a clean slate, just DO IT. I like the game but I’m ready to say goodbye!
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Jayne
commented
Ok now seeing all these other comments andcrealize this is a total scam. I don’t even have a clue how they charge us or how to “undubscribe”. I didn’t even know I HAD subscribed. It was an ad on a solitaire game and said try for free. I tried it and then later saw the app on my phone, which surprised me but I thought ok its free, give it a shot. I thought the coins and the bees were things we won. How DO we get out of this thing????
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Jayne
commented
I enjoyed playing the game but now it froze up on me. I don’t know if I was supposed to buy the app or what it means to buy coins or bees? Have no idea of the rules of the game or how to play/ pay. They can’t charge me if I haven’t paid for this can they? It’s fun but want expecting it to be a play for pay. How do they charge you? I don’t remember signing up for anything.
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Braiden
commented
Accidentally bought a package for 960 spelling bees for 39.99 on accident. Is there a way to get a refund?
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Jeannie
commented
Accidental purchase of bundle! Went in settings and pressed restore purchases and nothing happened! Help!
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JoAnn
commented
I was getting out of the app, and somehow I got charged $12.99.
I don’t need or want that. Please refund my money.
Bad business. -
Amy
commented
Don’t u have to put credit card information to buy coins bees etc? Just want to know if by just a click of s wrong button will charge
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Vincent Hall
commented
I Purchased coins by mistake. I want my money back
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Pat
commented
Ok. What is the answer. How do we get our money back?