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Completed offer did not receive coins

I completed one of the game offers and no coins were received when it said I would get over 2000

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  AdminKenny (Customer Support Director, or Executive, Peoplefun) responded  · 

The Tapjoy offers can take time to show up. If you open the offer section and then click the menu icon in the upper left hand corner of the screen, then this will show a tab for reward status. You can use this tab to contact support for tapjoy and check the status of offers. Thanks

212 comments

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  • Bigc commented  ·   ·  Flag as inappropriate

    This also happened to me in Sat 27th Oct bought 2 mega bundles thinking first hasn't gone through still no coins what's going on, it's not the first time I've spent money on your game!

  • Hazel Greenlees commented  ·   ·  Flag as inappropriate

    Lost millions of coins and thousands of spins again. Please fix it... I'm so fed up with this and no response also.

  • Patti Hokkanen commented  ·   ·  Flag as inappropriate

    I purchased the Mega Bundle and received nothing in return!
    Please let me know if I need to contact my Credit Card Company to dispute the charge!

  • Elisa Rael commented  ·   ·  Flag as inappropriate

    Redeem 10. dollars from pay pal on game we fun. Will not open game up as before and it reached more then the amount needed
    Please resolve issue. This coin. games are not honest or fun.

  • Anyonmus commented  ·   ·  Flag as inappropriate

    Ordered coins several times in a row today, was charged for them but was not given them. How do I get the coins ???

  • Kathryn d angelo commented  ·   ·  Flag as inappropriate

    I bought the $7.97ok and it went thro on my visa but my game has not updated with my purchase. Please fix this issue. Kathy

  • Paul Goble commented  ·   ·  Flag as inappropriate

    Completed the transaction but did not receive the 13440 coins. You charged my card for $43.29 anyway. I have attempted subsequent purchases but none have been allowed. I would like to purchase an "ultimate bundle" (49.99 plus tax) but, as stated, your system will not permit it.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I made a purchase for coins and never received the coins. What is the process for getting my coins or getting a refund?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I was charged for two purchases but only got coins for one. Please make this purchase good

  • Allan commented  ·   ·  Flag as inappropriate

    I purchased coins 23 hours ago and they have not been added to my game... I want refund or these coins given to me in gameplay. I tried instructions above about menu icon in the top left of screen but that option didn’t show itself. I don’t mean to complain, I’m just frustrated and would like results.

  • Kaye Perkins commented  ·   ·  Flag as inappropriate

    I put thru $14.99 for 2940 coins last night, said had gone thru but didn’t so put thru another $14.99, said it went thru but it didn’t? I have been charged twice with no outcome.
    What to do please?
    I tried doing the menu thing as described above but with no luck.
    Thanks

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