Completed offer did not receive coins
I completed one of the game offers and no coins were received when it said I would get over 2000
Anonymous
shared this idea
The Tapjoy offers can take time to show up. If you open the offer section and then click the menu icon in the upper left hand corner of the screen, then this will show a tab for reward status. You can use this tab to contact support for tapjoy and check the status of offers. Thanks
189 comments
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Geri Nelson
commented
I made 2 separate purchases for $12.99. The first purchase I did not receive any of the coins, I was supposed to receive 2940. I also did not receive the 5 hints or the 5 arrows. I did receive 5 rockets and 25 bees. On the second purchase I did not receive anything at all.
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Tiffany
commented
I purchased super bundle for $5.99 and I did not receive the coins I paid for.
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Derek
commented
I never got my super bonus that I paid for. I was charged $9.51 and never got anything. If this isn’t resolved I’m going to delete the app
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Tom Meholic
commented
As I look at 165 DISATISFIED CUSTOMERS, I COULD EASILY REPORT YOU TO THE BETTER BUSINESS BUREAU AND
START A CLASS ACTION SUIT AGAINST YOUR COMPANY FOR FRAUD
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Tom Meholic
commented
My (2) orders were placed April 17.Nothing received. Processed payment received today April 28th.
ELEVEN DAYS LATER!!!!!
It takes this long to even process the order?
Still not received any product from 2 orders placed!!!!!!!TOTALLY UNSATISFIED .
Once received I'll probably delete the Wordscape App and you lost a customer!!!!!!
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Anita Beckham
commented
I have several purchases and have not received my coins. Will show it was approved and set to play and still no coins. Would like refund or my coins.
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Anonymous
commented
Not only did I do A survey and didn’t get my coins but I never Got the offer from the survey for the chick fillet card. And I cant Get back to where I was Last on that screen
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Anonymous
commented
I spent $35AUD on coins today and have not received 1 coin. Please tell me how I can get my money refunded to me.
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K
commented
I bought a bundle twice each time for 5.99 and have not received the coins / credit on my app. Pleas advise.
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hfmatilija1
commented
You keep giving no info or help on the order I placed and never received. You keep giving me instruction I don’t understand, as I am not computer knowledgeable. I have come to the conclusion that I have lost my $100. I will wait the last time for a satisfactory answer. As I have received weird responses from 2 of your people. Then with no reasonable response I will right a review on your lack of follow through and refund. I still buy small purchases but no longer. I will give a harsh review and then go to a different company to make new purchases
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Anonymous
commented
You have taken £5.99 and £12.99 from my amex card and have not given me the credits, please give them to me
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Jean Robles
commented
I didn’t receive the Golden Egg package
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Melinda Barcene
commented
I purchased coins from an Easter pack for 9.99 and didn’t receive it. Please send the coins please
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Anonymous
commented
Did not get coins
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gwen elliott
commented
I received the coins but, then it took them away before I could use them
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nino0220
commented
I purchased bees and did not recur then
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Anonymous
commented
I was supposed to get 22 hints lightbulbs in Wordscapes the money was taken from my account but I did not receive the hints
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Michelle
commented
I purchased a bundle for $24.99 and never received it. This is the second time this has happened to me with wordscapes in-app purchases. I have requested a refund as I no longer wish to keep this app.
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Maria
commented
I didn’t get my coins
But I got my bills was two items -
Donna Hawkins
commented
I Did not get thecoins for the 1799