Game freezes
Game keeps freezing up after few plays have to delete out come back to game and play few moves then freezes again VERY FRUSTRATING gonna find new word find game
Suzanne
shared this idea
381 comments
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Anonymous
commented
Very annoying. Maybe too much traffic during tournaments or too many ads????
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JoAnn
commented
Word trip won't open
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Anonymous
commented
cannot get word stacks or wordscapes or word serenity to stay on screen after getting it
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Anonymous
commented
Screen keeps freezing when playing word stacks
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Anonymous
commented
Stupid game. Am on 546 and it wont play just gives me a black screen
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Anonymous
commented
Only blank screen comes up with title Word Stacks. What’s going on? How do I get the game to come up?
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Marcus Pfahl
commented
Can’t play Word Stacks. Keeps freezing up
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Anonymous
commented
I have the same problem. I start a game, perhaps make a move or two, then the screen blanks out and goes to the opening logo, and start all over again, and continues. Also several perfectly good words are not recognized one e,g, is hoe, gardening tool, sex, rape, nd several others. What to do?.
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Anonymous
commented
game keeps freezing . Ads also keeps freezing. Very frustrating.
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Anonymous
commented
loads but then blank screen.
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Anonymous
commented
Yep
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Anonymous
commented
Word trip will not load. 2 days now
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Marto
commented
After about level 850 game starts to freeze up or stop altogether. No problems before that level. Frustrating.
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Tippytoes
commented
Peter, some game “freezes” are not game software related but “player software” related whereby an unrecognized word has not been solved yet.
In a case like your’s at a low level, there is likely an unsolved “bonus” word (a separate word from the main puzzle with each letter indicated by a coin or ‘c’). Solve that word and you’ll be on your way.
At higher levels, the unrecognized word or words is usually due to low contrast between the letter tiles and the background picture (ie a white letter tile on a white background). You have to look really hard on some levels. The last unsolved word in a puzzle should have the letter boxes enhanced by black outlines. If you don’t see those black outlines, there may be more than one unsolved word.
The other situations described below are different and appear to be software related. I’ve had issues with the game quickly shutting down on me whenever I opened the app. The only thing that worked for me was to power off my phone completely and “reset” things by powering back up. I don’t know enough about computers to explain freezes after updates (? Memory issues, ? Conflict with operating system settings,..,I don’t know). For a particular software related issue, I would contact support directly through “Send us a message” on the main support page—hopefully they can work through the problem. (These forums here are for players—the game developers aren’t reading these that’s why no one is acting on the problems mentioned here.)
Have fun, Peter!
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Peter
commented
The game has frozen at level 28!!! What’s concerning is that when you read all the comments, this seems to be a regular problem and it looks like no one is getting any feedback!
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Karen
commented
Game freezes up for me to. Just get started and it closes and goes back to desk top area. I really like this game. Good for my old mind
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Dawn Hensen
commented
I got an ad I can't get off, been playing for years. First time this happened.
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Anonymous
commented
Frozen again, looks like this is a regular problem I guess I just need to stop playing this game.
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Anonymous
commented
Words ape has me Frustrated, game keeps freezing or jumps off and unable to get back in again. Sometimes it's worse when I'm in a tournament and doing well it's really worse.
Robo
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Anonymous
commented
I went to setting. Found word crush and turned off and on cellular data and background. Came right up.