when I had to reset my phone I had 22,000 coins when it reinstalled I had my exact level but only had 200 coins even after Facebook login
I had a similar problem, and the support team was very helpful in restoring my game level, brilliance points, coins, and hints! Thank you support!
Sheila Waybright Lynch commented
I lost 82,000 coins. Any answer if they fix it?
Alan Whyborn commented
I lost about 19,000. Lots of similar comments but no response from developers! Pathetic.
Raine Smith commented
Hello! I had to factory reset my phone, but saved all my data through Facebook first. The coins and the brilliance points didn't restore though. I had about 20,000 in coins, no idea how much in brilliance, but I've been playing about 2 yrs. Is there any way to restore it?
Liz Viña commented
happened to me when I got a new phone. I sent a message. Did they fix it for you guys?
Marian Gray commented
I had to uninstall and the reinstall the game but when I signed in with my facebook account my coins did not show up I wo road hard for those 2437 coins
Russ Ward commented
same...lost around 13000