New phone & coins didn’t sync
I’m on level 7627 & I’m back at 200 coins after syncing my new phone. I lost like 800K coins. Unacceptable. Please fix this issue.
Jon Maguire commented
insanity!! give me my coins!
Nancy Bloxham commented
why post a comment when you don't answer. you suck.
Kimberley Berridge commented
I lost around 37,000 coins transferring to a new device even after following the posted instructions. Irate is an understatement, particularly because I've invested $10.00 in this game to remove ads. I'm boycotting too, I've zero incentive to keep playing.
Heidi Scharnhorst commented
Yvonne Walford commented
same as the rest of people on here ...had a new phone, levels transferred but out of 4k+coins I have only 200 and lost all crowns etc from tournaments. why does this happen, all my other apps have transferred successfully. bad show wordscapes.
Jennifer Brand commented
ugh. new phone connected game to Facebook and I still lose all my coins.. I have thousnds
Cameron Reynolds commented
same have over 9000 coins none of it came over
Gail Stallsworth commented
I lost my coins and crown I had at the time when I got my new device. I’d like to know how to sync my two phones. BP did sync, however! ???
Bonnie Smith commented
I have the same issue. I had over 4000 coins😔
Veronica Cuttino commented
got new phone. game didn't update to my current status had over 2000 coins
Shelly Hauser Flook commented
I lost 30000 coins when I got a new phone. I’ve been playing this game for years. I’m irate!!!!!!
Doug Rossi commented
why levels etc, but not the coins? I want my coins back
Brett Medley commented
I will not play again until my stuff is synced or credited.
I had to switch phones and lost all my 21000 points. had to start all over again now. it's not fair. please replace them back.
Michael Stoops commented
I agree I would like to know too
Larry Stalica Sr. commented
hello, I got a new phone and logged into my account on wordscapes, however my coins did not transfer over to the phone. Only my level was transferred. On my old phone, I had 17641 coins and on my new phone I don't have any.