Player, the “restore purchases” button is for people who’ve previously purchased stuff and are trying to restore them to a new device (I think 🤔).
In your case, to get a refund, you need to contact support on the main support page thru “send us a message”.
(Do you really want the annoying ads back, though? Personally, I find the game is more enjoyable, and you progress quicker up the leaderboard in weekend tournaments without the ads.)
I didn’t mean to purchase the ‘no adds’ and when I press restore purchases it doesn’t work? Why is that?