Laura

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  1. 453 votes
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    407 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Laura commented  · 

    I accidentally hit on a bundle to purchase as I fell asleep playing the game, I was jolted awake by a thunderclap and I obviously (and unconsciously) hit confirm, because I've been charged $49.99!!

    Please, refund my money. I enjoy your game, but what happened is unfair. I can't play anymore until my money is refunded because I don't want to be accused of using the purchase.

    If you don't refund my money, I'll dispute the charge with my bank. I've already called and made them aware of the situation.

  2. 46 votes
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    804 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Laura commented  · 

    About an hour ago, I was playing Word Scapes and I fell asleep. I accidentally hit on purchasing one of their bundles as I fell asleep (we all know how easily that happens). It's only bothersome when I'm awake, I just hit cancel, but this time I fell victim to the Word Scapes designers trick.

    I was jolted awake by a loud clap of thunder. I don't remember hitting confirm, but I obviously did because I've been charged $49.99!! It all happened so fast.

    After reading about similar things happening to others, and now understanding that Word Scapes doesn't refund money, I'll have to dispute the charge with my bank. Fun! 🙄

    I'm furious! Has anything similar happened to any of you?

  3. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Laura commented  · 

    This is outrageous! It just happened to me. I fell asleep playing the game, and woke up due to a thunderclap & accidentally hitting ”confirm” to the $49 coin bundle!

    I'm on hold with my bank now. Going to try to stop the payment.

  4. 41 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Laura commented  · 

    Has anyone had an accidental purchase refunded?

    Laura supported this idea  · 
  5. 31 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Laura supported this idea  · 

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