Kathy Ross Settlemire

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    322 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Kathy Ross Settlemire commented  · 

    I had the same problem and I found out I had to be logged into Facebook on both devices....the original one and the one I transferred the game to. ...and it worked!
    Also, to get customer support, I needed to sign in with my email address....then I wrote my question...and I got my answer.
    I hope this helps.

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